Shipping policy

Last updated: October 14, 2025

At SportLuux, we aim to provide a smooth and transparent shopping experience. Please read our shipping policy carefully before placing your order.


🌍 Where We Ship

We currently ship to most countries worldwide. If you're unsure whether we ship to your country, feel free to contact us.


⏱️ Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or holidays.


📦 Shipping Time & Delivery Estimates

We partner with international logistics providers to deliver your order as quickly as possible.
Please note: Delivery times may vary depending on your location:

Region Estimated Delivery Time
Germany / Europe 5–8 business days
USA & Canada 4–7 business days
UK 5–8 business days
Australia 5–8 business days
Rest of World 5–15 business days

🚨 Note: Delivery times are estimates only and may be affected by customs, local postal services, or unexpected logistics issues.


💸 Shipping Costs

We currently offer:

  • Free standard shipping on most orders

  • Any applicable shipping fees will be shown at checkout before you complete your order


🚚 Tracking Information

Once your order has been shipped, you will receive an email with your tracking number and a link to track your shipment.

Please allow 1–3 business days for the tracking information to update after shipping.


🛃 Customs & Import Duties

Orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are not included in the product price or shipping fees and are the responsibility of the customer.

We recommend checking with your local customs office for more details before placing an order.


❗ Delays & Lost Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Customs clearance

  • Force majeure events (e.g., natural disasters, strikes, pandemics)

  • Local courier issues